Privacy policy

RBCA Global Pte. Ltd. ("Company", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.rbcaglobal.com] and use our services (collectively, the "Services"). By using the Services, you agree to the terms of this Privacy Policy.

1. Information We Collect
We may collect personal information that you voluntarily provide to us when you use our Services. This includes:

Personal Details: Name, email address, phone number, and company name.
Payment Information: Payment details such as credit card numbers when you make purchases through our Services (processed securely via Stripe).
Usage Data: Information about your interactions with our website, such as IP address, browser type, device information, and access times.
2. How We Use Your Information
We use the information we collect for various purposes, including:

To provide, maintain, and improve our Services.
To process your transactions and manage subscriptions.
To communicate with you, including sending updates, newsletters, and promotional content.
To respond to your inquiries and provide customer support.
To monitor usage and performance, diagnose issues, and improve our website.
To ensure compliance with legal obligations and protect against fraud and abuse.
3. Sharing Your Information
We may share your information with third parties in the following circumstances:

Service Providers: We work with third-party vendors (such as payment processors like Stripe) to provide services on our behalf. These providers have access to your personal information only to perform these tasks and are obligated to protect it.
Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred as part of the business assets.
Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that allow us to recognize your browser and capture certain information. You can manage your cookie preferences through your browser settings.

5. Data Security
We implement security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.

6. Retention of Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Data Protection Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information, including:

Access: The right to access your personal data held by us.
Correction: The right to request that we correct any inaccurate or incomplete information.
Deletion: The right to request the deletion of your personal information, subject to legal obligations.
Objection: The right to object to our processing of your personal information in certain circumstances.
Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us using the information provided below.

8. International Transfers
If you are located outside of Singapore, please note that your information may be transferred to and processed in Singapore or other countries where our service providers operate. We ensure that appropriate safeguards are in place to protect your personal data when it is transferred internationally.

9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any third-party websites you visit.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and updating the “Last Updated” date.

11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: [[email protected]]
Address: 114 Lavender Street, #10-06/07, CT Hub 2, Singapore (338729)
By using our Services, you acknowledge that you have read and understood this Privacy Policy.